Before your session.
Does my private reading come with a money-back guarantee?
If you don't receive meaningful, verifiable insight during your session, email support@soulfulevolution.com within seven days after the session for a full refund of your reading fee.
This guarantee applies to new $497, 90-minute private-reading bookings made after this updated policy is published. Cancellation and no-show terms still apply. It does not apply to the course or energy-clearing sessions. See the full guarantee and refund policy.
How is an energy clearing different from a reading?
A private reading focuses on intuitive insight and mediumship. An energy clearing focuses on energy work, reflection and grounding. Choose the experience that fits what you are looking for. Specific connections, messages or outcomes cannot be guaranteed.
Will I connect with a particular loved one?
Allison approaches each reading openly. A specific connection, message or outcome cannot be guaranteed.
What happens after I choose a session?
Select an available date and time in the calendar, enter your details and review payment and booking terms. The booking service sends your appointment confirmation. Keep that email for the session details.
What if I need to change or cancel my appointment?
With at least 48 hours’ notice, you can receive a full refund. With 24–48 hours’ notice, choose a 50% refund or full credit toward rescheduling. With less than 24 hours’ notice, there is no refund, but you may reschedule once. No-shows are not eligible for a refund or rescheduling. To request a change, email support@soulfulevolution.com.
What are the refund terms for energy clearing or an interrupted session?
Completed energy-clearing sessions are non-refundable. If technical issues prevent completion, the affected part can be rescheduled or refunded. If Allison cannot complete your session because of an emergency, you can choose a full refund or rescheduling. See the full refund policy.
Does VIP + Mastermind membership include this appointment?
No. A private reading or energy clearing is a separate one-to-one appointment. VIP + Mastermind is a group membership with live calls, teachings and community.
Can I experience Allison’s work before booking?
Yes. Join a free Thursday live event for group readings, teaching and conversation, or explore her videos on YouTube.
Bookings, changes and refunds: support@soulfulevolution.com. Anything else: contact Allison’s team.